Internet banking blamed for RBS Lytham closure

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An increase in internet and mobile phone banking, as well as a fall in customers, has been blamed for the upcoming closure of a Lytham bank.

The Royal Bank of Scotland (RBS) in Lytham will close its doors on August 25 as the bank confirmed only 65 people regularly used the branch.

A spokesman for RBS said: “We are closing this branch because the number of transactions has reduced by 21 per cent since 2011 and only 65 people use the branch on a regular weekly basis.

“More than 40 per cent of these customers already use other branches in the area.”

People wanting to pay money in, withdraw cash or check balances can visit the Post Office branch in Park Street.

There are also nine free-to -use bank machines in the area, with the nearest RBS branch three miles away in St Annes.

Robert Silverwood, vice-chairman of the Lytham Business Partnership, said: “It’s terrible news for the town, it’s getting harder and harder to use banks and get the right customer service. I cannot see any business that takes the place of RBS creating the same amount of footfall, despite the banks still making millions they continue to do what is convenient for them.

“I hope people vote with their feet and change to another bank in Lytham rather than making the journey into St Annes or even Preston.”

An RBS spokesman said: “Our customers are increasingly using alternative ways to bank with them such as online and mobile banking.

“As a result, branch transactions have declined by around 36 per cent since 2010 whilst online and mobile transactions have grown by more than 300 per cent. Only nine per cent of their total transactions are now undertaken in branches in comparison to 25 per cent in 2010.”

The spokesman also said the bank hoped to move staff in other branches in the area.